SMILEDIRECTCLUB

Shipping

All impression kit orders should ship within 1–2 days.

All initial aligner and retainer orders should ship to U.S. and Canadian destinations within 2-3 weeks and to international destinations within 3-4 weeks. All non-initial aligner orders should ship to U.S. and Canadian destinations within 4-5 weeks and to international destinations within 4-5 weeks.

All teeth whitening, oral care, and accessory orders shipping to U.S. and Canadian destinations have 2 shipping options:

  • UPS Ground. Delivery time has been extended by UPS up to 8–10 business days maximum due to the resurgence of COVID-19.

  • Next Day Delivery. If order is placed by 12pm CT, the customer will receive the item the following day.

Last revised December 2022