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Hundreds of SmileShops
aruound the world.


SmileDirectClub Headquarters

414 Union St
Nashville, TN 37219

Questions? Here are some Answers.

Yes, if your dental plan provides orthodontic benefits, you may be eligible for coverage from your insurance company. In most cases, SmileDirectClub will coordinate payment directly with the insurance company so you only pay the balance of what you owe after discounts and insurance coverage is applied to the total cost of your treatment.


There are some cases where your insurance policy may require that you pay for the total balance of your aligner treatment and apply for reimbursement from your insurance company. We can get you the forms you need to file your claim for reimbursement.


For tips on checking your insurance coverage, please visit our Insurance Page.

First, you’d get started with our $59 remote impression kit or a 3D image at a SmileShop. Once your new smile is ready, you have two convenient payment options. With Single Pay, make a one-time payment of $1950 which is up to 60% less than other teeth straightening options. You can also pay over time with SmilePay™ for a down payment of $250 and $89 a month for 24 monthly payments. No credit checks. No forms to fill out. At the end of treatment, you'll want to purchase a retainer to preserve your new smile. We sell these for $99 a set. You can learn more about our aligner pricing by visiting our Pricing page.

The licensed dentist or orthodontist assigned to you will determine the best plan for your needs, but we straighten most smiles in an average of 4-6 months.

Your assigned dentist or orthodontist will determine which aligner treatment plan is best for your teen. Our original 22-hour-wear SmileDirectClub aligners will help your teen achieve a smile they’ll love in as little as 4–6 months.


SmileDirectClub Nighttime Aligners™ are worn for 10 continuous hours each night. They provide a more flexible solution for teens who don’t want to commit to 22 hours of daily wear. While treatment plans are a little longer (10 months on average), if you’re worried about your teen misplacing a set of aligners, Nighttime Aligners provide the added bonus of never having to leave the house.


Both options work best for cases of mild to moderate crowding. SmileDirectClub’s aligners straighten teeth without buttons, attachments, or teeth filings. Unlike with metal braces, your teen will be able to eat their favorite foods and maintain good oral health habits like brushing and flossing without brackets in the way. Learn More >

Yes, we accept both! Simply process your HSA/FSA debit card (Visa, Mastercard, or Discover) like you would any credit or debit card. If you have an HSA/FSA account without a card, give our SmileExperts a call at to process your order.

Our aligners come as a set of multiple aligners. Each aligner will make slight adjustments to tooth position, a process that is mapped out in advance by a SmileDirectClub affiliated, state-licensed dentist or orthodontist who reviews your case. You’ll begin wearing a new set of aligners as prescribed, advancing you to the next stage of your new smile. We make it even easier by shipping your aligners directly to you.

SmileDirectClub Headquarters

414 Union St, 8th Floor
Nashville, TN 37219

Customer Care Available 24/7
(800) 765-8951