smile direct club clear braces comparision

What’s the difference between SmileDirectClub and Candid Co.?

SmileDirectClub began in 2014 as the pioneer of doctor-directed at-home invisible aligners. Our network of over 225 duly licensed dentists and orthodontists ensure that even though you’re going through invisible aligner therapy at home, you’re not doing it by yourself. Our invisible aligners straighten teeth for 60% less than other options, giving you a smile you’ll love in an average of 6 months.

Curious about your other teeth straightening options? See how Candid Co. compares below.

  • SmileDirectClub offers 3D scans at SmileShops across the U.S., Canada, and Puerto Rico.
  • SmileDirectClub costs less than Candid Co.
  • SmileDirectClub accepts CareCredit.
  • SmileDirectClub offers 90-day check-ins with your treating dentist or orthodontist.
  • SmileDirectClub has a younger minimum age requirement.
  • SmileDirectClub Customer Care agents are available 23/7.
  • SmileDirectClub sends customers their treatment plan within 72 hours.
  • SmileDirectClub aligners look more natural.
  • SmileDirectClub has more experience.

Lately, you may have seen a few other teeth straightening options pop up and want to know how we compare. SmileDirectClub clear braces work best for those with mild to moderate crowding or spacing issues. We’ve helped more than 500,000 satisfied grinners straighten their smiles – and that number continues to grow. As the first at-home invisible aligners on the market, we’ve listened to our customers and continued to make improvements time and again.

See if you’re a candidate

1. We offer 3D scans at SmileShops across the U.S., Canada, and Puerto Rico.

Our 3D scanning technology is unlike any other at-home teeth straightening. To get started, you can come in for a free scan at one of our 250-plus SmileShops across the U.S., Canada, and Puerto Rico. During your 30-minute appointment, one of our SmileGuides will use our highly accurate 3D optical camera to capture a digital map of your smile, including your teeth and gum lines. This camera takes 6000 photos per second that together create a 3D image of your teeth. This 3D image helps our doctors determine if our aligners are a fit for your smile and allows them to create your personalized treatment plan. You’ll also leave your appointment with a free sample of our bright on™ premium teeth whitening.

You can also visit our traveling SmileBus for the mobile SmileShop experience. Book your SmileBus appointment on our locations page here.

smiledirectclub smileshop

To get started with Candid Co., you’ll need to purchase an impression kit for $95 or visit one of their 12 studio locations in the U.S. for a 3D scan.

Visit a SmileShop

2. We cost less.

Get started with a free visit to your local SmileShop for a 3D scan of your teeth, or you can purchase an at-home impression kit for $49. The kit will be overnighted to you so you can make molds of your teeth to then send back to our team. Our dental professionals will create a custom 3D rendering of your new smile that you can preview before deciding to purchase aligners. If you’re not approved as a candidate for SmileDirectClub, we’ll refund your $49.

We offer 2 easy ways to pay for your invisible aligners. Pay all up front with a one-time payment of $1850, or choose a monthly payment plan for a $250 down payment and $80 a month for 24 months.

Invisible aligners from Candid Co. cost $1900, or $88 a month for 24 months.

We also don’t require any credit checks. Candid Co. much smile direct club cost

3. We accept CareCredit.

Another differentiator from our competitors: We accept CareCredit. CareCredit is a healthcare financing card that enables you to make monthly payments just like you would with a credit card. You can give our Customer Care team a call at 800-688-0450 at any time to process your order.

We also accept HSA and FSA cards, and you may be eligible for reimbursement from your insurance company, too. Learn more.

care credit smiledirectclub

4. We offer 90-day check-ins with your treating dentist or orthodontist.

Every SmileDirectClub customer is assigned a licensed dentist or orthodontist who monitors your progress remotely. Every 90 days, you’ll send photos of your smile to your doctor so they can make sure everything is moving according to plan. Even though our invisible aligner therapy can be done from the comfort of your own home, you can rest easy knowing dentists and orthodontists always have your back.

In fact, we’ve got a whole team of more than 225 dentists and orthodontists at your disposal. Our dental care team is available to answer customers’ clinical questions by chat, phone, or email, Monday through Friday from 10 a.m. to 6 p.m.

5. We have a minimum age of 12.

The minimum age requirement for SmileDirectClub is 12 years old, and customers must have all their permanent teeth. We’re an affordable, convenient, and discreet option that teens love. We ship all of your aligners at once. Rather than having your braces tightened every 4–6 weeks, you’ll simply switch to each new set of aligners according to your individualized plan.

Preteens and teenagers under 16 don’t qualify for Candid Co. The minimum age for their aligners is 16.

teen mom smile direct club

6. Our Customer Care agents are available 23 hours a day.

Our Customer Care team of 1600 people is available 23/7 via call, text, chat, or social media. They’re real people ready and waiting to talk to you – no robots here. SmileDirectClub even won a 2018 Best in Biz award for Most Customer Friendly Company of the Year.

So go ahead! Give us a call at 800-848-7566, reach out to us on any social media channel, or open up the chat box in the bottom left corner of your screen now.

7. We send your treatment plan to you quicker.

After we receive your impressions or the results of your 3D scan, we’ll send you your doctor-directed treatment plan within 72 hours. Yep, just three days until you get to see your new smile. Your 3D smile plan shows how your teeth will gently move month-by-month wearing invisible aligners and ultimately into their new, straight position. You’ll be able to move the 3D model and see your teeth from every angle.

According to Candid Co.’s website, their customers receive a treatment plan 2–3 weeks after their photos and impressions have been accepted.

smile direct club plan

8. Our aligners look more natural.

SmileDirectClub aligners are identical to the shape of your teeth so that you truly can’t see them. Rather than shiny plastic, they’re more matte, meaning they won’t look reflective when you put them in. They’re BPA-free and are made with thermoplastic PET-G, which is super strong and helps to move your teeth and keep them in place.

cost teeth aligners smile direct club

Candid Co.’s aligners and retainers are made of a BPA-free and phthalate-free plastic called Zendura.

9. We have more experience.

SmileDirectClub is the pioneer of teledentistry. We’ve been around since 2014 and helped more than 500,000 satisfied grinners straighten their smiles. Candid Co. launched in 2017. Unlike our competitors, SmileDirectClub has an A+ rating from the Better Business Bureau. You’ll find thousands of grinning customer reviews on our website.

smile direct club before after reviews

What are you waiting for? Take your free Smile Assessment below to get started!

Get started today


Updated May 8, 2019

Am I a candidate?

Previous Article
Getting started

Why our aligners are designed the way they are

Next Article
Aligner life

10 items you need on your wedding registry

Join the Club

Get started now with our free and easy smile assessment.

Let's do this