Getting started, Your Smile Journey™
What happens after you return an impression kit or visit a SmileShop?
May. 8, 2023
You recently completed your 3D image at a SmileShop, or you mailed back your impression kit to us. Now you’re probably wondering, what’s next? That straight smile you’ve always dreamed of is only a few steps away! Here’s what to expect as you begin your journey toward your beautiful new grin.
1. We build a 3D model of your teeth.
One of our state-licensed dental professionals uses the impressions of your mouth or the 3D image from your SmileShop visit to see exactly what’s going on. We build an individualized smile plan to straighten your teeth, month by month, moving each tooth like a puzzle.
2. We’ll share a preview of your new smile.
Within about 72 hours of receiving your impressions or image, we’ll send you a preview of your treatment plan showing how your teeth will transform. Log in to your SmileDirectClub account or download our app to look at your 3D plan. You can even move the image and check out each angle of your new smile!
3. We ship your aligners directly to you.
Your aligners are as unique to you as a fingerprint. We ship all your aligner at once directly to you, eliminating the need for costly in-office visits. Since you have your entire treatment’s aligners, you don’t need to worry if you move or travel in the midst of your plan. Plus, we’ll send our bright on™ premium teeth whitening so you can show off those pearly whites.
4. Wear your aligners all day and night, except for eating and drinking.
Wear your aligners as prescribed all day and night (or 10 consecutive hours for Nighttime Aligners). Remove them when eating and drinking anything except water. Use your Movemints to ensure your aligners are the most comfortable fit. We also suggest cleaning aligners regularly with soap and water to keep them fresh.
5. Your doctor or orthodontist will schedule regular virtual check-ins.
Remote doesn’t mean you’re alone. Our Customer Care and Dental teams are available 24/7 via phone, chat, email, video chat, and social media. And your state-licensed dentist or orthodontist will guide you each step of the way. These check-ins help monitor your progress and keep everything moving according to plan.
6. Enjoy your new smile!
Once you complete your plan, smile! Enjoy that grin. Feel free to order touch-up whitening at any time through your account. And don’t forget to purchase your retainers to keep your straight smile in place.