why choose smile direct club

9 reasons you haven’t bought from us yet

You’ve done your research, you’ve looked at reviews, and you’re ready to straighten your teeth. But you still haven’t chosen SmileDirectClub – yet. We’re here to show you why now is the best time to start your smile journey with SmileDirectClub and talk through 9 reasons you might not have gotten started yet.

1. SmileDirectClub is still a new company.

Founded in 2014, SmileDirectClub is the pioneer and the largest provider of doctor-directed, at-home invisible aligners. We’ve straightened 500,000 smiles – and counting. We also have an A+ rating from the Better Business Bureau. See what people are saying about their new smiles and see their glowing before and after photos here. Then take a look at how we stack up against our competitors. (Hint: It’s no contest.)

2. I’ve heard you don’t work with doctors.

Now that’s fake news. We work with more than 225 affiliated, duly licensed dentists and orthodontists across the U.S. and Canada. These doctors have many years of invisible aligner therapy experience, and each customer is assigned a dentist or orthodontist who oversees their case from start to finish. A Clinical Advisory Board guides our network and is responsible for the establishment of recommended clinical guidelines and best practices for at-home invisible aligners. The board makes recommendations to SmileDirectClub on its practices and services. You can learn more about our doctors here.

3. I want to be able to talk to a real person if I have questions.

We hear you. Those automated replies can be so annoying. That’s why our Customer Care team is available 24 hours a day, 7 days a week – all real people, all the time. Reach out to us via phone, email, chat, or social media. Whether you’re in your PJs on the couch or traveling on the go, give us a call. We won’t leave you hanging. 🙂

4. I don’t think I can afford it.

SmileDirectClub is thousands less than traditional braces and in-office invisible aligners, and we offer a few convenient ways to pay for the smile you deserve. You can pay up front with our Single Pay, or choose SmilePay™. We accept HSA and FSA, and your insurance company may reimburse you. We also accept CareCredit, helping you make affordable, monthly payments without insurance.

5. Invisible aligners are simply DIY braces.

Not at all. SmileDirectClub is not do-it-yourself orthodontics. SmileDirectClub invisible aligners are doctor-directed, clear, BPA-free plastic trays that fit snugly over teeth to safely straighten them. The aligners gently shift your teeth into desired position in a process that takes, on average, 6 months. Each aligner will make slight adjustments to tooth position, advancing you to the next stage of your new smile. Our aligners work best for mild to moderate teeth correction, including crowding and spacing. So while the entire process can be done from the comfort of your own home, rest assured you’re never going it alone.

6. What if I’m not a candidate?

make sure you have the right fit
Getting started with SmileDirectClub is entirely risk-free. We’ll refund the cost of your impression kit if the dentist or orthodontist determines our invisible aligners aren’t a fit for you. Simply give our Customer Care team a call after learning about your eligibility to have your refund processed. That’s our money-back guarantee. And if you’re unhappy with your aligners within the first 30 days, you can return them for a refund under our Smile Guarantee.

7. I don’t want to deal with a credit check.

And you won’t have to. Our monthly payment plan is affordable, with no credit checks and no forms to fill out. We ship invisible aligners straight to your door, avoiding costly office visits and additional expenses. Through teledentistry, SmileDirectClub is able to provide greater access to quality orthodontic treatment. And we pass the savings on to you.

8. What if I mess up my impressions?

Don’t stress. We’re here to help. Check out the live SmileParty on Facebook where our lead dentist, Dr. S, will walk you through taking your impressions. We offer risk-free impression kits. You can also schedule a free 3D scan at one of our hundreds of SmileShops. The 3D scan of your mouth is an easy and convenient alternative to an impression kit, and the results are used to create your new smile.

If you’ve already completed your impressions, wait are you waiting for? Click here to get your invisible aligners into production today.

9. I’m worried my teeth won’t stay straight.

We offer clear retainers at the end of your treatment to help protect your investment. SmileDirectClub retainers, like our aligners, are custom-fit and totally discreet. As with any orthodontic treatment, you’ll need to wear a retainer regularly to maintain your new smile. You’ll wear them all day and night for the first 2 weeks, and then only at night after that. We recommend replacing your retainers every 6 months to make sure your teeth don’t shift back to their original position.

Take the free, 30-second Smile Assessment and start your smile journey today.

Am I a candidate?

Updated April 30, 2019

Am I a candidate?

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