You’re ready to straighten that smile, but you still have questions. Like, how does SmileDirectClub work, anyway? We understand. At SmileDirectClub, we want you to feel as confident with our aligners as you will be with your new smile.
First, SmileDirectClub clear aligners are a series of doctor-directed, custom-fitting plastic trays that help straighten teeth that need mild to moderate adjustment, for 60% less than braces — and our customers see results in an average of six months.
Here’s what else you should know about using our clear aligners.
SmileDirectClub invisible aligners are designed for minor to moderate teeth correction, including gaps, crowding, rotation and some bite correction. The aligners can fit over wisdom teeth, crowns and fillings. But if you just had a crown put in, you may want to wait a few months before popping in aligners.
Also, aligners won’t shift implanted teeth (which are screwed to the bone and can’t move). Our aligners also aren’t for children — you must have all your adult teeth. SmileDirectClub also recommends a good cleaning from your local dentist, and filling any cavities, before using aligners.
To create your custom treatment plan, we need to see your teeth alignment. You can stop by one of our SmileShops for a 3D scan, or you can make an impression at home with a kit. You’ll need to make sure the impression tray covers all of your teeth, so try it on without the putty first. Mix the putty properly according to directions, and ensure you leave a good set of impressions that include all your teeth. Our dental team will assess your needs and create your custom plan based on this impression that you send, so make it count.
Within 7 to 10 days, you’ll receive a preview of what your new smile will look like. You can log into your SmileDirectClub account for a 3D view. It’s based on the personalized treatment plan our dentists create after reviewing all of your records, desires and impressions or photos. Once you approve that look, we’ll ship your custom-made aligners directly to you in about a month.
We work with a network of 225 dentists and orthodontists, and each SmileDirectClub customer is assigned a dentist or orthodontist who is licensed where you live. This doctor will oversee your new smile and will check in with you remotely every 90 days. You can reach out to your doctor at any time through the dental team by phone or through your online account.
How long does SmileDirectClub take? We get that one a lot. You’ll wear aligners 22 hours a day, and the average length of treatment is six months. You may feel some soreness when you first use new aligners, just as you might feel sore after using new muscles at the gym — that’s expected.
You can eat whatever you want, just remove the aligners before doing so or before drinking anything other than water. Brush your teeth before you pop them back in. You’ll need to clean your aligners, but that’s as easy as soap and warm or cold water.
Maybe you’ve hit month three, and your teeth don’t seem to have shifted much. That’s part of the plan, says Dr. Jeffrey Sulitzer, chief medical officer for SmileDirectClub.
“A tooth might be programmed to move more in month five vs. month one,” he says. “You need to allow the treatment plan to run its course to see if it’s really working.”
After aligners have finished, you’ll wear a retainer to keep everything in place. Otherwise, teeth naturally want to shift back to their original spot. After two weeks of round-the-clock wear, you’ll keep the retainer in only at night. Like the aligners, retainers are clear and cleanable. We recommend replacing them every six months or so.
Despite all our fancy technology and skilled dental experts on-call 24/7, we haven’t yet figured out how to clean teeth or fill a cavity from afar. You’ll want to keep your twice-yearly checkup and cleaning schedule as you would even without SmileDirectClub aligners.
“There’s more success with tooth movement when there’s better periodontal health,” Dr. Sulitzer says.
Your dentist can help ensure nothing seems out of place and keep your new smile healthy and glowing.
We’re with you for your entire treatment plan. Our Customer Care team is ready to help via chat, email, phone and social media 24/7. They can take your questions, listen to your concerns and hear out your SmileDirectClub reviews. Whatever is on your mind, we’re here for you.
Take it from Rachel J.:
“Customer care is outstanding. Phone calls answered very quickly and very helpful staff. Emails also answered very quickly. I received my invisible aligners and started my journey to straighter and whiter teeth (I also got complimentary whitening gel, which I could use with my aligners! Super easy). Customer care emailed me every time my aligners needed to be changed, so I never forgot. The time flew by and now my teeth look so much better than they did before. Bonus … Nobody knew I was wearing them!
“I’ve had a lot of compliments about how great my smile is. I would highly recommend SmileDirectClub to anyone wanting to improve their smile.”
Ready to get straight teeth for 60% less than other options? Get started today with our free Smile Assessment!